We aim to provide you with a satisfying and enjoyable experience. Please review our refund and return policy carefully before making a purchase. By using our services and making a purchase on iptvelastic.com, you agree to the terms outlined below.

7 Days Money Back Guarantee

We are providing a 7-days Money Back Guarantee, if there is any issue with our app ‘s locked features.

• Refund Policy

1.1. Subscription Services

• iptvelastic.com offers subscription-based services. We provide a no-questions-asked, 7-days money-back guarantee for the initial purchase of our subscription services. If you are not satisfied with the subscription within 7-days of your initial purchase, you may request a refund.

1.2. Single Purchase Items

• For single purchase items, including digital products and merchandise, refunds are issued on a case-by-case basis. Please contact our customer support team at info@iptvelastic.com to discuss your specific refund request.

1.3. Refund Process

• To request a refund, you must contact our customer support team at info@iptvelastic.com. Please provide your order details and the reason for your refund request.
• Refunds will be processed within 2-days max, and the amount will be credited back to the original payment method used for the purchase.
• Please allow up to 7-days for the refund to reflect in your account, depending on your payment provider’s policies.

2. Return Policy

2.1. Physical Merchandise

• iptvelastic.com may offer physical merchandise for sale. If you receive a damaged or defective physical product, please contact our customer support team within 7-days of receiving the item.
• To initiate a return, you may be required to provide photos or other documentation to verify the condition of the product.
• We will provide instructions for returning the item, and upon receipt and verification, we will either send a replacement or issue a refund, as per your preference.

2.2. Digital Products

• Digital products, such as software downloads or digital content, are not eligible for returns once they have been downloaded or accessed. Please review the product description and system requirements before making a purchase.

3. Exceptions

• Subscriptions that have been active for more than 7-days are not eligible for a refund.
• Refunds for subscription services will be prorated based on the time of use.
• Customized or personalized merchandise may not be eligible for return or refund.

4. Contact Us

If you have questions, concerns, or need assistance with a refund or return, please contact our customer support team at info@iptvelastic.com.

5. Changes to this Policy

iptvelastic.com reserves the right to update or modify this Refund and Return Policy at any time. Any changes will be posted on this page with the date indicating the date of the latest revisions. Continued use of our services following changes constitutes acceptance of the updated policy.

By making a purchase on iptvelastic.com, you agree to abide by this Refund and Return Policy.